The Fast Approach to Healthcare

When I mention Medical clinic waiting rooms, what is the first thing that pops into your head? “I usually have to wait for at least 45 minutes”. “Why are there always so many forms to fill out”? “The staff is so unfriendly and cold”. Does any of this seem all too familiar to you?
Before beginning my practice, I noticed my frustration whenever I entered a clinic as a patient.

– When the doctor finally does see you, they are in a hurry. They tell you they can only address two maybe three issues that you are having today.
– The doctor spends 10-15 minutes talking to you. During this time what was their reaction when you told them about your health issues? Did they look up from their laptop and have a conversation with you? Did they take time to explain to you some of your options and how to go about shedding that extra weight, or did they prescribe you some pills and tell you the “common” response: “you need to exercise and watch what you eat.” Or did they hand you a pamphlet and send you on your way?

This is what I like to call the “fast food” approach to managing your care. Honestly if the doctor did this it probably wasn’t their fault. Why would I say this? It is the current system of managed care that we live in today and how doctors are reimbursed that puts a lot of pressure on doctors. It was a tough call even for me if I can be totally honest. I had to make a decision. Was I going to treat my patients like herds of cattle or was I going to try and get to know them and build a relationship with them?
When looking for a new doctor I would recommend the following:

– A good bedside manner is actually very important. Studies have shown that patients have better outcomes when dealing with a doctor that is warm and friendly.
– Consider a doctor that focuses on preventative care and is focused on your long term health.
– Find a doctor who practices Integrative Medicine because their focus is on looking at all aspects of your health including your current lifestyle.

If you haven’t been to Mandala then I can tell you that our focus has always been not only on making our patients healthy, but also building a relationship with them. We take the time to get to know you, and in this day and age of primary care I can assure you it’s hard to do, as people always have somewhere else to be. Making decisions on how to manage your health is not easy. We make your decision easy. Our office is purposely designed to not feel like the typical medical clinic. We also take the time listen to your concerns. You matter to us. If you are interested in looking into an entirely different approach to medicine then do not hesitate to call us for an appointment.

Dr. Shah, MD